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Leave Us a Review

Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yadira Olivas

September 5, 2024

5  out of  5
rating by Yadira Olivas
"Great customer service and great rates!"
We responded:
"Thank you for your Kind words, Its been a pleasure being your agent for 15yrs and looking forward to the next 50yrs. "
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John Carroll

September 4, 2024

5  out of  5
rating by John Carroll
"I called my agency here today with a question, and was quite rude with Esmeralda. Nevertheless, she helped me and got me to the right people. After I hung up with her, I immediately started feeling bad about the way I had acted. I called her back, and apologized profusely. She was kind enough to accept my apologyโ€”Iโ€™m not sure I wouldโ€™ve done the same thing if I were in her position. This agency has always treated me so well, and I HIGHLY recommend it. Good customer service, and extremely friendly. I wish I could give them an unlimited number of stars."
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John Valenzuela

August 20, 2024

5  out of  5
rating by John Valenzuela
"Great service and very helpful"
We responded:
"Thank you for your kind words Mr, Valenzuela. It is a pleasure to serve you and all of our customers. "
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Danniel Hernรกndez Lorenzo

July 30, 2024

5  out of  5
rating by Danniel Hernรกndez Lorenzo
"Excelente servicio y muy buen trato de parte de El colectivo State Farm Feliberto Gonzalez , muy amables y respetuosos y te ayudan en todo lo que sea necesario ."
We responded:
"munchas gracias por sus palabras tan agradables. Estan bien recibidas. que Dios me lo Bendiga."
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Brittany Wilkins

July 24, 2024

4  out of  5
rating by Brittany Wilkins
"Friendly faces and atmosphere, they are always in good spirits and very nice"
We responded:
"Thank you we really appreciate your kind words."
Profile photo of Benito Navarrete

Benito Navarrete

July 22, 2024

5  out of  5
rating by Benito Navarrete
"muy buen servicio,muy amables,se los recomiendo!!"
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Gaby Holguin

June 28, 2024

5  out of  5
rating by Gaby Holguin
"Son muy amable y trabajan muy excelente persona."
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Rick Guzman

April 10, 2024

4  out of  5
rating by Rick Guzman
"Great staff been with them for yeeeeaaars.. and it's State Farm.. so. There's that"
We responded:
"Thank you for your kind words. Really appreciate you taking the time. God Bless"
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Pedro Aras

November 14, 2023

5  out of  5
rating by Pedro Aras
"Muy profesional"
We responded:
"Pedro, Muchas Gracias por sus palabras positivas. le agradesco que tomo su tiempo. No se detenga en hablar la oficina si necesita algo. 432-550-3300"
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Ana Ramirez

October 22, 2023

5  out of  5
rating by Ana Ramirez
"Es una excelente aseguranza muy buen servicio"
We responded:
"ยกGracias, Por sus comentarios positivos! Nos complace saber que usted encuentra nuestra aseguranza excelente y que ofrecemos un servicio de primera. Si tiene mรกs preguntas o necesita asistencia adicional, no dude en contactarnos. ยกEstamos aquรญ para ayudarle! โ€“ Filiberto "
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Pedro Noel Hernandez

May 3, 2023

5  out of  5
rating by Pedro Noel Hernandez
"Querรญa pasar por aquรญ dejar mi opiniรณn positiva la mejor sobre el trato de las agente rubรญ y esmeralda por su dedicaciรณn y paciencia con el cliente aรบn hablando espaรฑol muchas gracias mi ssludos a ellas feliberto demas colectivo"
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Jessica Vargas

April 27, 2023

5  out of  5
rating by Jessica Vargas
"Esmeralda is fantastic! It was easy and comfortable to insure my vehicles with them."
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lissette zuniga

February 14, 2023

5  out of  5
rating by lissette zuniga
"Iโ€™ve never understood how car insurance works, Iโ€™ve always just gone to places and they sell you just liability/full coverage. Kendra explained to me how everything works and helped me pick the right coverage for my vehicle. GREAT customer service, very friendly, and very helpful with whatever questions you have. I highly recommend"
Profile photo of Maria Lozoya

Maria Lozoya

February 14, 2023

5  out of  5
rating by Maria Lozoya
"Thank you Kendra for being so professional and helpful when we have questions about our insurance. Best agent Iโ€™ll ever known always available to help and polite. Recommend her 100 %"
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Mabi Balerio

February 1, 2023

5  out of  5
rating by Mabi Balerio
"This was the best and easiest experience Iโ€™ve ever had dealing with an insurance company. Kendra was able to get me good discounts and a good price on two vehicles. I definitely recommend to anyone that is in the area looking for car insurance, life insurance renters insurance, etc. Thank you guys for being the best!!!"
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Annette Jimenez

January 26, 2023

5  out of  5
rating by Annette Jimenez
"I was recommended to that office and it was wonderful . Kendra was amazing she made me feel so comfortable n she makes you feel like family .she was so helpful n explains everything in detail and she doesn't rush you and helps you with rates.everyone there was so friendly and welcoming .they are highly recommended"
We responded:
"Thank you for your kind words, Mrs Jimenez"
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Just Him

January 20, 2023

5  out of  5
rating by Just Him
"Best agent in town! Also the ladies in the office are always helpful no matter the situation. I recommend this agency"
We responded:
"Thank you for your kind words."
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claudiasjumpers7684

January 18, 2023

5  out of  5
rating by claudiasjumpers7684
"Hace 3 meses nos toco ir a pedir una cotizacion para mi hijo y nos toco que nos atendiera la seรฑorita Rubi, y nos hiso sentirnos seguros del buen trato y todo lo que nos esplico, aparte de eso el precio que nos dio nadie se acercava a el, ahora volvimos para que nos cotizaran mis carros y nos toco conoser a esmeralda ๐Ÿ‘Œ exelente trato como si ya nos conocieramos y aparte de eso exelenticimo precio..... ๐Ÿ’ฏ x % recomendadas la agencia y las agentes"
We responded:
"Munchas gracias, le agradesco sus lindas palabras."
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Vilma Simental

June 21, 2022

5  out of  5
rating by Vilma Simental
"Best customer service representatives in town!!!! Also their Frame of Selena's Quintanilla Outfit .... y'all gotta go see it ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ!!!!!"
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R_H isCool

May 31, 2022

5  out of  5
rating by R_H isCool
"Customer service representative Kendra was very nice and informative"
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Baltazar Valencia

April 28, 2022

5  out of  5
rating by Baltazar Valencia
"Thank You Kendra!! Easy to work with and made it easy to understand. I highly recommend this agency. The staff as a whole are very helpful, Iโ€™m glad to be insured with them. Great Rates as well!!"
Profile photo of Maria Ontiveros

Maria Ontiveros

April 3, 2022

5  out of  5
rating by Maria Ontiveros
"I live in chicago and I called this office to get a quote for my dad, he is not a very tech person nor Understands much about how really insurance works, like a lot of people. This office specially Kendra helped me since the beginning and I can just said she was amazing from the start, and every person I spoke that day was so helpful and professional. They make me feel confident about my dad been well taken care of regarding any insurance needs, THANKS AGAIN !!!!!"
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Tony Montalvo

March 22, 2022

5  out of  5
rating by Tony Montalvo
"I spoke to Kendra and she was the most professional and sweetest person on the phone also the rate and coverage were absolutely astonishing I recommend 200%"
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Crystal Martinez

March 16, 2022

5  out of  5
rating by Crystal Martinez
"Best agent in Odessa! Always gives me great insurance advice. Highly recommend!"
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Ryan Sanchez

October 22, 2021

5  out of  5
rating by Ryan Sanchez
"Best recommendation I had got when coming down to car insurance. The agents here were so helpful with everything I needed to know with coverage and very affordable pricing at that. Customer service is awesome with them and will definitely be keeping my insurance with them. If your looking for a great insurance place state farm with filiberto is the way to go."